Senior Director of Training
Senior Director of Training
L7
Occupations
Training and Development SpecialistsTraining and Development ManagersInstructional CoordinatorsIndustries
Professional and Management Development TrainingComputer TrainingComputer Systems Design Services- Design, build, and lead a company-wide training strategy covering onboarding, product knowledge, sales enablement, and technical certification programs
- Develop and maintain training curricula for Sales, Sales Engineering, Customer Success, and Support teams, ensuring content stays current with product releases and roadmap changes
- Partner with Product Management and Product Marketing to translate technical product updates into clear, digestible training materials
- Build and manage a Learning Management System (LMS) to track training completion, certifications, and skill development across the organization
- Create and lead onboarding programs for new hires to accelerate ramp time and time-to-productivity
- Develop technical and sales certification programs to validate employee and partner proficiency on the iboss platform
- Design and deliver train-the-trainer programs to scale enablement across regional and global teams
- Partner with Sales and Sales Engineering leadership to identify skill gaps and build targeted training interventions
- Support partner and channel enablement programs, ensuring reseller and MSP/MSSP partners are equipped to sell and support the iboss platform
- Measure training effectiveness through assessments, feedback, and performance metrics, and continuously refine programs based on results
- Manage a team of trainers/instructional designers (if applicable) and/or work cross-functionally with subject matter experts to develop content
- Stay current on adult learning best practices, e-learning tools, and training technology to keep programs modern and engaging
- 7+ years of experience in training, learning and development, or enablement, ideally within a B2B SaaS, cybersecurity, or technology company
- Experience building training programs for technical audiences (Sales Engineering, Support, xhyhwjd or similar) as well as sales-focused audiences
- Familiarity with cloud security, networking, or SASE/Zero Trust concepts strongly preferred
- Experience with LMS platforms and e-learning authoring tools (e.g., Articulate, Camtasia, or similar)
- Strong instructional design skills, with the ability to translate complex technical concepts into clear, engaging training content
- Excellent presentation, facilitation, and communication skills
- Experience managing or mentoring a team, or working cross-functionally with subject matter experts, preferred
- Bachelor's degree required; certification in instructional design a plus
- Competitive compensation
- Unlimited Paid Time Off (PTO)
- Health, Vision, Dental, open to domestic partners 401K with company match
Level
ManagerL7
Location
United, PA
Occupation
Training and Development Specialists
Industry
Professional and Management Development Training
Posted
3 days ago
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