Spa Sales Associate

L2

hand stone williamsburgBrooklyn, NY3 days ago
Job Description: Hand & Stone Massage and Facial Spa – Williamsburg, Brooklyn About the Position Hand & Stone Massage and Facial Spa in Williamsburg is seeking a motivated Front Desk Sales Associate to join our team. This role is ideal for someone who enjoys working directly with clients, understands service-based sales, and takes pride in delivering a seamless, welcoming spa experience from start to finish. If you are confident communicating with guests, comfortable recommending memberships and services, and enjoy a fast-paced wellness environment, we’d love to connect.
What We’re Looking For:
  • Experience in a spa, salon, fitness studio, or hospitality front desk preferred
  • Background in sales, memberships, or client-facing service roles
  • Familiarity with spa booking or POS systems; Zenoti platform experience strongly preferred
  • Availability to work a flexible schedule, including evenings and weekends
  • Professional, dependable, and detail-oriented
Key Responsibilities:
  • Present and sell spa memberships, services, and retail products
  • Create a positive and professional first impression for all guests, with the goal of converting first-time prospects and leads into recurring members
  • Manage appointment scheduling, client profiles, and payments using Zenoti
  • Educate clients on services, enhancements, and current promotions
  • Build strong relationships with returning guests and members
  • Maintain an organized, clean, and welcoming front desk area
  • Support management and team goals related to sales performance and guest satisfaction
What We Provide:
  • Hourly pay with additional commission opportunities
  • Performance-based incentives and team contests
  • Ongoing training and support
  • Opportunities for advancement within the spa
  • Flexible scheduling for part-time and full-time team members
  • Supportive, team-oriented work environment
  • Employee discounts on services, retail products, and gift cards
  • Paid sick time4 complimentary spa services per year
  • Employee referral bonus program
Qualifications:
  • 18 years of age or older
  • High school diploma or equivalent
  • Previous sales or customer service experience preferred
  • Comfortable using scheduling and POS software (Zenoti experience a plus)
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a busy environment
  • Reliable, professional, and able to work independently or as part of a team
  • Franchise Disclosure
This location is independently owned and operated. All employment decisions are made by the franchise owner and not by Hand & Stone Corporate.
Apply now
Apply now

Level

EntryL2

Location

Brooklyn, NY

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Other Personal Care Services

Posted

3 days ago

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