Member Services Representative Part Time
Member Services Representative Part Time
L2
Occupations
Exercise Trainers and Group Fitness InstructorsFitness and Wellness CoordinatorsRetail SalespersonsIndustries
Fitness and Recreational Sports CentersAll Other Amusement and Recreation IndustriesWarehouse Clubs and Supercenters- Perform to your best abilities during your assigned work shift.
- Monitor and maintain club cleanliness and atmosphere.
- Stay proficient in Planet Fitness mobile app use, content, and updates.
- Ensure that all proper training has been completed to operate safely and efficiently.
- Conduct regular audits to ensure the club is presentable and holding up to Excel standard.
- Perform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks.
- Utilize point of sale for members to purchase drinks and merchandise items
- Ensure members adhere to the company's policies and guidelines and address any infractions.
- Provide a safe and secure environment for all members.
- Communicate with members and create a high level of customer service.
- Stocking retail and janitorial items for the following shift.
- Understand and adhere to company standards and help resolve any day-to-day customer issues.
- Audit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders.
- Staying up to date on all required certifications and training courses.
- Participating in team meetings.
- Communicating with, promoting, touring, and assisting prospects and potential members.
- Assisting the General Manager and Assistant Manager with club membership promotions, training, and implementation of any operational strategies.
- Ensuring the club complies with all state and federal laws and insurance requirements.
- Operating and assisting applicable members with the use of equipment, Hydro
- Massage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. Assist GM and represent our company at community events and other outreach activities.
Level
EntryL2
Location
Richardson, TX
Occupation
Exercise Trainers and Group Fitness Instructors
Industry
Fitness and Recreational Sports Centers
Posted
2 days ago
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