Assistant Store Mgr OptimEyes

Role Overview: As an Assistant Store Manager at Henry Ford OptimEyes, you will play a vital role in ensuring customer satisfaction by addressing their questions and concerns. You¿ll support the management team in daily operations while advocating for patients across all facets of our business, including optical services, opticianry, and optometric assistance. Why Henry Ford HealthAt Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do: Assist customers with questions and concerns to ensure their overall satisfaction. Support the management team in day-to-day operations. Provide cross-functional assistance in optical services, opticianry, and optometric support. Advocate for patients by addressing their needs across all areas of the business. Utilize operational systems like Acuity Logic, eEHR, and insurance platforms to support customer service.

Required Qualifications: High School Diploma or G.E.D.Previous optical experience and knowledge. Previous retail or hospitality experience. Computer knowledge and advanced proficiency in Acuity Logic, eEHR, and insurance systems. Successful completion of required Henry Ford OptimEyes training courses.

Preferred Qualifications: Experience in a healthcare or customer service leadership role. Familiarity with Henry Ford Health systems and processes.

What We Offer: Join a team where you can grow your career, collaborate with passionate professionals, and contribute to mission-driven work. We provide opportunities for learning and development, empowering you to make a meaningful impact in healthcare. Join Our TeamReady to make a difference? Apply now to become an Assistant Store Manager at Henry Ford OptimEyes!