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Call Center Representative - Work From Home - Full Time

L3

higherhirecomWaterford, MItoday
[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Hourly Pay / Health-Dental-Vision-Life-Disability / HSA / 401(k) retirement plan / Career advancement / Continuing education - As a Call Center Representative at MedQuest Imaging, you will: Answer inbound calls promptly and professionally to assist patients with scheduling imaging appointments; Provide detailed information regarding imaging procedures and preparation requirements to ensure patient understanding; Verify patient insurance eligibility and coverage to facilitate smooth processing of services; Document all patient interactions accurately in the company's database to maintain up-to-date records; Collaborate with healthcare providers and internal teams to coordinate care and resolve any issues efficiently; Address patient concerns and troubleshoot problems to enhance overall customer satisfaction; Maintain compliance with all company policies and regulatory guidelines while performing duties...Hiring Immediately >>
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Level

JuniorL3

Location

Waterford, MI

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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