Healthcare Sales Account Manager

Key Responsibilities: Account Ownership & GrowthOwn a portfolio of enterprise focus accounts with clear accountability for revenue growth and account health Identify and close opportunities across CEC's full solution set-projects and managed services Expand relationships to drive a balanced revenue mix across all service lines Consultative Sales Approach Understand each customer's business, priorities, and challenges Align CEC solutions to real business needs and deliver measurable value Earn trusted-advisor status through insight, preparation, and follow-through Lead with Confidence and Initiative Proactively engage new stakeholders and pursue growth opportunities within accounts Tackle competitive situations with confidence and persistence Maintain momentum and follow through on every commitment Build Lasting Relationships Develop strong, multi-level relationships within customer organizations Conduct regular Customer Business Reviews (CBRs) to review performance, reinforce value, and align on future plans Champion the Customer Net Promoter Score (cNPS) program -supporting survey participation, owning the results, addressing detractor feedback, and driving continuous improvement in customer satisfaction Foster productive internal relationships to ensure successful customer outcomescecinfo.com Account Planning & Execution Build and maintain clear, actionable account plans for each focus account Review strategies regularly with sales leadership and adjust as needed Maintain a healthy pipeline aligned to account goals Sales Process & CRM Discipline Use Salesforce as the system of record for all account and opportunity activity Keep data accurate, current, and complete to support forecasting and visibility Follow established sales processes for consistency and accountability Collaboration Across CECPartner with pre-sales, delivery, and leadership teams to develop solutions and close business Align customer expectations with delivery outcomes Communicate openly and consistently across all internal stakeholders

Qualifications: Required 5+ years managing and growing large, complex B2B or enterprise accounts Proven consultative selling skills with a track record of building long-term client relationships Confidence engaging stakeholders at all levels, including executive leadership Strong organizational skills and sales process discipline Experience with Salesforce or similar CRM platforms PreferredExperience supporting healthcare organizations, hospitals, clinics, or health systems is highly preferred. Background working in a values-driven, relationship-focused organization How Success Is Measured Revenue growth within assigned accounts Solution expansion across projects and managed services Pipeline strength and forecast accuracy Customer retention, relationship depth, and cNPS scores Consistent, accurate use of Salesforce What Success Looks Like at CECYou own your accounts and follow through on every commitment You build trust-with customers and teammates-through consistency and integrity You approach your work with confidence, curiosity, and a willingness to lean inYou champion the voice of the customer and act on their feedback You bring a clear plan, stay organized, and keep a strong pipeline You think long-term-about customers, teammates, and the business You contribute to a team culture where people support each other and win together"Essential duties and responsibilities" describe those functions considered to be essential to the performance of the job. All requirements may be modified to reasonably accommodate individuals with disabilities. Communications Engineering Company is an Equal Opportunity/Affirmative Action Employer. We are committed to achieving and maintaining a diverse workforce. Qualified females, minorities, veterans and disabled individuals are encouraged to apply.