Senior Business Operations Analyst
interactive resources irSacramento, CA
Senior Business Operations Analyst
L6
interactive resources irSacramento, CA3 days ago
Occupations
Business Operations Specialists, All OtherManagement AnalystsGeneral and Operations ManagersIndustries
Administrative Management and General Management Consulting ServicesCorporate, Subsidiary, and Regional Managing OfficesOffice Administrative ServicesPosition Summary:
The Business Operations Analyst is responsible for driving operational efficiency across the organization. This role leads process improvement initiatives, develops performance metrics, supports cross-functional projects, and ensures consistency across departments. The Analyst serves as a key liaison between executive leadership and operational teams.
Key Responsibilities:
- Operational Leadership
- Evaluate and optimize business processes to improve efficiency and scalability
- Develop and implement operational best practices
- Standardize workflows across departments
- Identify and implement automation opportunities
- Manage operational projects from planning through execution
- Project Management
- Lead and support strategic initiatives
- Coordinate project timelines and deliverables
- Monitor budgets, milestones, and overall progress
- Report updates to executive leadership
- Identify and resolve operational roadblocks
- Process Improvement
- Document and maintain Standard Operating Procedures (SOPs)
- Analyze workflows to identify efficiency gains
- Recommend and implement technology enhancements
- Develop scalable, repeatable operational processes
- Performance & Reporting
- Develop and track key performance indicators (KPIs) and dashboards
- Monitor departmental performance and operational trends
- Analyze data to support decision-making
- Prepare reports and insights for executive leadership
- Assist with strategic planning initiatives
- Cross-Functional Collaboration
- Partner closely with:
Finance
SalesClient Success
Human ResourcesITOperationsImplementationComplianceVendor & Systems Management
Manage relationships with operational vendors
Evaluate and recommend software platforms
Support system implementations and integrations
Ensure technology solutions align with business needs
Compliance & Risk Management
Support internal controls and compliance initiatives
Ensure adherence to operational policies and procedures
Maintain accurate documentation standards
Assist with audit preparation and execution
Qualifications:
- Bachelor’s degree in Business, Operations, or a related field5–8 years of experience in operations, business analysis, or project management
- Strong analytical and problem-solving skills
- Proven experience leading cross-functional initiatives
- Advanced Excel and data analysis skills
- Experience with CRM, ERP, or project management tools
- Preferred Experience
- Healthcare, Insurance, or Third-Party Administration (TPA)
Employee Benefits: SaaS operations Process automation and optimization
Apply now
Level
LeadL6
Location
Sacramento, CA
Occupation
Business Operations Specialists, All Other
Industry
Administrative Management and General Management Consulting Services
Posted
3 days ago
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