CUSTOMER SOLUTIONS ACCOUNT MANAGER

What You'll Do: Liaison between customers and outside sales. Maintain accurate sales data in the CRM system to clearly identify sales status and customer pricing agreements. Analyze account activity and trends to proactively identify risks or opportunities. Provide timely and professional communication to customers and internal teams. Collaborate with the sales team and develop familiarity with products and offerings to enhance support. Assist in preparing quotes, proposals, and supporting documentation for customer orders and projects. Support the onboarding of new accounts by coordinating internal resources and ensuring all account information is accurately captured.

What You'll Need: High school diploma or equivalent required; additional post-secondary education preferred.2-3 years' experience in sales operations, customer service or related administrative/sales roles. Professional English Reading, Writing, Speaking, and Listening Build strong working relationships with internal teams to remove barriers and drive results. Clearly and professionally communicate with customers and internal stakeholders, managing expectations effectively. Demonstrate strong organizational and time management skills. Learns product knowledge and sales processes over time to provide enhanced support and contribute to sales initiatives. Ability to address multiple high-priority tasks and escalations while maintaining attention to detail. Uses data and trends to anticipate risks, identify opportunities, and support strategic sales decisions. Ability to multitask, prioritize, and work in a fast-paced environment. Comfortable with ERP and CRM platforms. Proficient in using office equipment.

Physical Requirements: Ability to sit or stand for extended periods which working at computer. Frequent use of a computer and prolonged screen viewing.

What We Offer: Comprehensive Medical, Dental, and Vision Coverage with a generous employer contribution 401(k) Retirement Plan with company match to help you plan Company? Paid Life Insurance for added peace of mind 12 Paid Holidays to recharge and spend time with what matters most Additional Voluntary Benefits and Employee Discount ProgramsA Positive, Inclusive Work Culture that genuinely values work?life balance

Salary Range: $65,000 - $75,000

Overview: Type of employment: Full-time Exempt

Workplace type: Hybrid Office: Irvine, CA.

Travel: This position does not require regular travel, though occasional attendance at off-site company meetings may be necessary. If you're looking for an opportunity to make an impact, grow your career, and join a dynamic, collaborative team, SEB Professional North America is the place for you. Apply today and take the next step in your career journey. Groupe SEB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRUSA@groupeseb.com Groupe SEB invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request by contacting HRUSA@groupeseb.com