Contents Manager

Key Responsibilities: Manage contents inventory, pack-outs, cleaning, storage, and pack-backs Accurately photograph, document, label, and track customer belongings Coordinate contents crews and daily project activities Maintain organized inventory and storage areas Communicate regularly with customers regarding the status of their belongings and project Identify salvageable and non-salvageable contents and maintain proper documentation Ensure contents are packed, handled, transported, and stored safely Maintain accurate job documentation and photos Coordinate with Project Managers and office staff to keep projects moving efficiently Maintain SERVPRO standards for professionalism, safety, quality, and customer service What We're Looking For Strong organizational and communication skills Ability to manage multiple projects and priorities Detail-oriented with strong inventory and documentation skills Comfortable communicating with customers during stressful situations Leadership experience and the ability to direct a team Restoration, contents, moving, warehouse, or inventory experience is preferred Valid driver's license and ability to pass applicable employment requirements Join Our Team At SERVPRO, we help make property damage "Like it never even happened." We are looking for someone who takes ownership of their work, cares about our customers, and can keep our contents operation organized from start to finish. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.