Member Experience Lead, Branch Operations & Training

Dover Federal Credit Union is seeking an Assistant Member Experience Manager to lead branch operations and elevate member service. You will collaborate with the Member Experience Manager and Area Support Manager to coach staff, drive sales, and ensure policy adherence. The role requires 3+ years in financial services with 2+ years of supervisory experience, strong interpersonal skills, and proficiency in Word, Excel, and Outlook. On-site branch leadership and community engagement are emphasized.