Senior HR Business Partner, Claude Corps
$110,000 to $150,000
Apply now (opens in a new tab)Senior HR Business Partner, Claude Corps
L6
$110,000 to $150,000
Occupations
Human Resources SpecialistsHuman Resources ManagersHuman Resources Assistants, Except Payroll and TimekeepingIndustries
Custom Computer Programming ServicesCorporate, Subsidiary, and Regional Managing OfficesHuman Resources Consulting Services- Partner with program leaders and managers
- Advise program leaders and AI Practice Leads on performance, employee concerns, role expectations, and team needs, and help managers set clear expectations and address problems early
- Clarify who owns what between fellow managers, host organizations, and the program team when employee questions arise
- Identify recurring issues and recommend changes to manager guidance, policies, or how the program operates
- Manage employee relations and performance issues
- Handle employee concerns with care and consistency: gather the facts, document clearly, and bring significant issues and recommended actions to the Head of PeopleGuide managers through performance conversations, improvement plans, and conduct issues
- Manage leave and accommodation requests with the appropriate providers and advisors
- Own fellow onboarding
- Run onboarding for each cohort, from signed offer through the employment steps needed to start: background checks, I-9 and work authorization, employee records, payroll setup, and benefits enrollment
- Confirm work locations and coordinate state notices and employment documents
- Send clear instructions, track each fellow’s progress, and work with recruiting and program teams to resolve missing information, changes, and delays
- Complete onboarding tasks directly, check that records and setup are accurate, and keep employment onboarding aligned with orientation and cohort start dates
- Plan and oversee onboarding support
- Manage the Senior People Operations Coordinator: set priorities by cohort, review their work, and keep sensitive questions and decisions with the right HR owner
- Plan onboarding workload against cohort size, deadlines, and support needed for current fellows, and flag when volume requires surge help
- Build checklists and repeatable processes so larger cohorts onboard with less manual work
- Support fellows throughout the year
- Be an HR contact for questions about benefits, leave, workplace concerns, and employment policies
- Help managers and fellows resolve timekeeping issues and coordinate payroll corrections with Finance and our providers
- Maintain accurate employee records as work locations or employment details change
- Coordinate fellowship completion, early departures, and offboarding
- Track recurring questions and improve guidance so fellows and managers know what to doMaintain policies and employment practices
- Keep the Fellow Handbook, manager guidance, and state supplements current with the Head of People and appropriate advisors
- Coordinate multistate employment requirements and help managers understand the rules for hourly, nonexempt employees
- Apply policies consistently and seek legal or specialized advice when a situation calls for itImprove HR processes and reporting
- Track onboarding readiness, open tasks, and employee issues, and give the Head of People clear updates on risks, workload, and recommended actions
- Use approved AI tools and automation to cut repetitive work in communications, tracking, and reporting, while checking accuracy and protecting employee information
- At least seven years of progressive HR experience, including time as an HR business partner advising managers on performance, conduct, and sensitive employee situations
- You have personally run onboarding at volume and can move between advising leaders and doing the operational workYou have supported employees across multiple states, including hourly, nonexempt employees
- You understand how HR records, payroll, benefits, leave, and onboarding connect. PEO experience is a strong plus
- You have managed or trained staff doing HR or onboarding workYou can build structure in a growing program while handling overlapping deadlines and day-to-day employee needs
- You communicate clearly, document well, and know when to involve the Head of People or a specialist
- You have improved HR processes using technology, AI, or automation
- Key success metrics
- Onboarding readiness: Fellows complete required employment steps on time, with accurate records and payroll and benefits setup
- Manager support: Managers receive practical guidance and address performance and employee concerns promptly
- Employee relations: Issues are handled consistently, documented clearly, and escalated at the right time
- Balanced delivery: New cohorts onboard on schedule while current fellows and managers continue receiving timely HR support
- Onboarding capacity: Support needs are identified early, assignments are clear, and work is checked for quality
- Employment practices: Policies, records, and state requirements stay current, with gaps addressed promptly
- Process improvement: Manual work and recurring errors decrease as cohort size grows
Level
LeadL6
Salary
$110,000 to $150,000
Location
Honolulu, HI
Occupation
Human Resources Specialists
Industry
Custom Computer Programming Services
Posted
yesterday
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