Business Service Rep

Position Summary: We are currently recruiting a Business Service Rep. This full-time position pays $19.00 an hour and is located in Lincoln, Nebraska. The Business Service Rep. helps job seekers and career changers prepare for and advance in careers, with a focus on sustainable, high-growth, high-demand industries. This position develops employer relationships, identifies employment opportunities, and collaborates with case management staff to match candidates with suitable positions. Services are delivered through integrated career centers, sector-focused centers, community locations, and partner sites.

Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct searches for suitable job openings, comparing client qualifications with employer requirements. Develop a wide variety of employment opportunities for candidates. Establish and maintain active, frequent contact with employers. Develop and maintain detailed knowledge of the local labor market, employer needs, and hiring trends. Establish rapport with area businesses and maintain ongoing relationships. Work with businesses to identify job openings, alternative work activities, and training initiatives. Assist employers in recruiting, interviewing, and hiring qualified applicants. Maintain a current listing of local employment opportunities. Keep project staff informed of local business needs and job placement opportunities. Collaborate with case management staff to facilitate job placements. Enlist the cooperation of community and business leaders to increase awareness of available workforce services. Maintain follow-up contact with employers to assess satisfaction with services and identify opportunities for quality improvement. Arrange opportunities for employers to speak with candidates about employment opportunities and workplace expectations. Coordinate job fairs and employer hiring events. Occasionally work outside normal business hours to support events or meet deadlines. Perform additional duties as assigned.

Required Skills/Abilities: Excellent organizational skills and attention to detail. Ability to work independently and remain self-motivated. Ability to collaborate effectively with teams. Excellent verbal, written, listening, and interpersonal communication skills. Strong customer service skills and a friendly, professional demeanor. Strong presentation skills, supported by public speaking or outside sales experience. Familiarity with the communities served, including local needs and resources. Demonstrated knowledge of labor market trends. Proficiency in Microsoft Windows and Microsoft Office, including Word, Excel, and PowerPoint. Ability to understand and adhere to the duties, methods, and procedures required by the position. Flexibility to occasionally work outside normal business hours for events or deadlines. Bilingual proficiency in English and Spanish preferred.

Education and Experience: Bachelor’s degree from an accredited university or college, or at least two years of work experience in business-to-business sales, marketing, customer service, staffing, or recruiting. Sales or staffing experience preferred. Valid driver’s license in good standing and proof of current automobile insurance required.

Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Occasional work outside normal business hours may be required for hiring events or deadlines. The regular work schedule is to be confirmed. Travel may be required.

Successful ATHENA Employee Characteristics: You strive to be the best in your field currently and in the future. You like to make your employer look good. You find solutions where others only see problems. You are proactive, make and meet commitments, and perform your duties exceedingly well. You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole. You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission. Benefits of Working for ATHENASupport from a team of professionals committed to making your life better. Medical, dental, and vision insurance. Health Savings Account. Pet insurance.401(k) with a generous employer match. ATHENA-paid Life and Accidental Death & Dismemberment Insurance for the employee. Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employees, spouses, and children. Short- and Long-Term Disability. Employee Assistance Program (EAP).Easy-to-use employee self-service HR portal. Sick leave varies—be sure to inquire with your Recruiter.

Employment Disclosures: The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Application for employment is not intended to and does not create a contract or offer of employment and, if hired, employment with the company is on an at-will basis and could be terminated at the will of either party. ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status, or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.