Senior Musical Instrument Retail Sales Associate

Music & Arts seeks a full-time Senior Sales Associate to drive sales and deliver exceptional service in a student-focused music retail environment. You’ll help customers select band and orchestra instruments, rentals, accessories, and lessons, while meeting individual and store sales goals. Responsibilities include consultative selling, processing transactions, merchandising, and supporting school service efforts. You’ll collaborate with lesson staff and educators, maintain product knowledge, and help create an inclusive, education-focused store experience that supports students, parents, and teachers. Provide consultative sales support for instruments, rentals, accessories, and lessons Meet or exceed individual and store sales and productivity goals Operate POS system, handle cash, and process transactions accurately Maintain product knowledge of band, orchestra instruments, and accessories Support merchandising, stocking, and inventory organization Assist with lesson enrollments and coordinate with lesson and school service staff Deliver friendly, inclusive, education-focused customer service Resolve basic customer issues and escalate complex concerns as needed Support store events and community or school outreach as directed Uphold company policies, procedures, and loss prevention standards Retail sales Point-of-sale (POS) systems Customer relationship management Product merchandising Cash handling and reconciliation Music instrument product knowledge Inventory management Cross-selling and upselling Basic computer proficiency Scheduling and coordination Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Background check clearance for working with students/schools Basic music proficiency or ensemble experience preferred