Customer Service Assistant
alphabe insightSan Antonio, TX
Customer Service Assistant
L3
alphabe insightSan Antonio, TX18 days ago
Occupations
Customer Service RepresentativesReceptionists and Information ClerksOffice Clerks, GeneralIndustries
Office Administrative ServicesOther Business Service Centers (including Copy Shops)All Other Business Support ServicesCustomer Service Assistant Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an environment where talent thrives, ideas matter, and every team member contributes to meaningful outcomes. Our culture is built on integrity, collaboration, and continuous improvementensuring that every project we undertake meets the highest standards of quality.
Job Description:
We are seeking a detail-oriented and customer-focused Customer Service Assistant to support our client relations and service coordination. In this role, you will act as a key point of contact, ensuring that inquiries are handled efficiently, solutions are delivered with care, and client satisfaction remains at the highest standard. This position is ideal for someone with strong interpersonal skills and a desire to grow within a professional and supportive environment.
Responsibilities:
- Support daily customer inquiries through clear and professional communication
- Assist with order processing, scheduling, and service coordination
- Maintain client records, documentation, and internal updates
- Collaborate with internal teams to ensure seamless service delivery
- Address customer concerns with patience, accuracy, and a solution-driven approach
- Contribute to improving service procedures and overall client experience
Qualifications:
- Strong communication and interpersonal skills
- Ability to multitask and manage priorities in a structured environment
- High attention to detail and organizational accuracy
- Problem-solving mindset with a customer-first approach
- Comfortable working independently and as part of a team
- Proficiency in basic office and administrative tools
Additional Information:
- Competitive salary package
- Opportunities for professional growth and long-term career development
- Supportive, organized, and professional work environment
- Skill-building across customer relations, service operations, and internal coordination
- Stable and structured job type with clear advancement potential
Apply now
Level
JuniorL3
Location
San Antonio, TX
Occupation
Customer Service Representatives
Industry
Office Administrative Services
Posted
18 days ago
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