Neighborhood Engagement Consultant

Position Summary: The Neighborhood Engagement Consultant(NEC) reports to theCEOandis responsible fordeveloping relationships with key local organizations, businesses, and individuals within their assigned neighborhood to accelerate patient acquisition opportunities. TheNECwill also identify and meet with prospective new patients and their families to introduce them to the Suvidamodel, as well as guide them from initial education on Suvidathrough their first scheduled appointment. Essential responsibilities consist of butare notall inclusive:

Responsibilities: Serves as the growth engine for the Suvida Neighborhood Center primary care team. Drives new member growth by educating potential patients on our value proposition and healthcare model. Builds and sustains relationships with seniors and businesses in our neighborhoods to generate new lead opportunities year-round. Accountable for achieving designated monthly, quarterly, and annual enrollment and growth targets, as articulated by management. Meets with potential new patients and their families in their homes, place of worship, workplace, community senior centers or residential communities to educate on the Suvidamodel and value proposition. Cultivates collaborative relationships with insurance brokers, social workers and social service providers, and senior centers to ensure Suvidais top-of-mind when working with Hispanic senior patients in need of a primary care provider. Engages community officials, businesses, and senior outreach programs to collaborate on joint marketing initiatives that contribute to new patient growth. Equips broker, local payer, and community-based partners with comprehensive training and educational collateral to educate potential new patients and their families of the benefits of the Suvidacomprehensive care model on behalf of Suvida. Maintains relationships with the clinical and operations teams at the Neighborhood Center to better work as a team in the community. Utilizes available marketing and sales tools tooptimizenew patient growth. Houses updated prospective patient (client) information in Suvida’schosen Client Relationship Management tool. Systematically documents prospective patient interactions in CRM tool to effectively manage new patient leads through enrollment. Leverages CRM tool toensure no lead is left untouched. Works to revive dormant leads through fresh outreach. Createsoutreach materials andrecruits’participants for webinars, listening sessions, key informant interviews, etc. Collaborates with Center Marketing & Events Coordinator to plan and execute local events within the community. Invites insurance agents and/or brokers to community events to drive patientassignmentto Suvida Neighborhood Centers. Consistentlyengagesand nurturesrelationships withacquiredpatients throughout their tenure with Suvidato positivelyimpactretention. Helps address and resolve customer issues. Performs other related duties as assigned. What NEC’sdo Asan Suvida Healthcare Neighborhood Engagement Consultant, you’llapply yourcompassionate sales and marketing experienceto attract and generate newpatients to ourstate-of-the-arthealthcare facilities in the community. This is a perfect role for someone seeking a sales career without having to work in a traditional office. Working a hybrid role of office, field, and remotewithinthe communityresidence.

What You’ll Bring: Knowledge, Skills, and Abilities Bilingual, English and Spanish, required. Excellent verbal and written communication skills. Stronginterpersonal skills with good negotiation tactics. Exceptional organizational skills and able to manage several priorities in a fast-paced environment. 3+ years related experience (e.g., marketing, sales, Neighborhood Engagement). Healthcareindustry preferred but notrequired. Ability and willingness to travel locally and regionally; much of the work is conducted off Neighborhood Center premises. An active driver's license preferred. Education, Experience, Licensure, or Certification Requirements High School Diploma orequivalent Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any typewithregard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.