Bilingual French Customer Service Representative

Alta Resources Hiring! Alta Resources is looking for French Speaking Customer Service Representatives to provide professional, high-quality, "best-in-class" customer service and sales support. As a French Bilingual Customer Care Rep you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers, most of whom are primary French speakers. French Speaking Customer Service Representatives Responsibilities include: Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers. Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues. Provide product support. Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner. Provide solutions, recommendations and product information with a sense of urgency, positivity and empathy.