Front Desk/Night Audit - Buffalo, Texas

Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Run overnight audits and reporting

Qualifications: Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills