Customer Experience Lead & Team Coach

rheem manufacturingFort Smith, AR3 days ago

Occupations

First-Line Supervisors of Production and Operating Workers First-Line Supervisors of Mechanics, Installers, and Repairers First-Line Supervisors of Non-Retail Sales Workers

Industries

Telemarketing Bureaus and Other Contact Centers Motor Vehicle Seating and Interior Trim Manufacturing Soft Drink Manufacturing

Rheem Manufacturing Company is seeking a Supervisor of Customer Experience to lead the division's CX professionals and ensure top-tier service for internal and external customers. The role oversees Rheem North America with on-site locations in Fort Smith, AR (preferred) and other sites, and demands strong leadership, process improvement, and strategic CX delivery. You will manage onboarding, coaching, data analysis, and goal setting to elevate customer satisfaction and efficiency across the call

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Level

ManagerL7

Location

Fort Smith, AR

Occupation

First-Line Supervisors of Production and Operating Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

3 days ago

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