Licensed Spa Coordinator Guest Experience Lead

WHO WE ARE: Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door. We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life. WHAT WE DO We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work. Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description: We are looking for an energetic, creative, and enthusiastic LicensedSpa Coordinator to join the Equinox team ! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The LicensedSpa Coordinator is responsible for helping ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orienting guests to the spa facilities, and providing personal guest service. Job responsibilities include, but are not limited to the following: Interviewing, hiring, and coaching staff members Outreach marketing for the spa Manage daily operation, s including inventory and monitoring of daily goals and budgets Provide orientation tour, explaining spa amenities offered and answering guests' questions Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions Handle guests' questions and concerns professionally and courteously Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Qualifications: The successful candidate must have the following experience, skills, and education: Must possess a valid Massage Therapy or Esthetics License 2 years of leading a team into financial success Enthusiasm and possession of excellent customer service skills Must enjoy working with people with a friendly and outgoing personality Able to be efficient and productive in a fast-paced environment Basic math and money handling skills Excellent communication, listening, and computer skills Must be a team player

Pay Transparency: $20/hr for all hours worked, plus commission of $46+ per session, with monthly bonus opportunity.

Additional Information: All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. While we appreciate every applicant’s interest, only those under consideration will be contacted. We regret that phone calls will not be accepted. EOE