Sales Coordinator
Sales Coordinator
L4
Occupations
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsSales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Metal Service Centers and Other Metal Merchant WholesalersIndustrial Supplies Merchant WholesalersFabricated Structural Metal Manufacturing- Manage a portfolio of house accounts to meet or exceed annual sales targets, with a budget responsibility of 1.5 million lbs.
- Manage the end-to-end order processing workflow, including order quoting, quote follow up, order entry, verification, and coordination with customers, sales and other departments to ensure seamless order execution.
- Accurately review and approve sales orders entered by other sales representatives, ensuring completeness and compliance with company standards.
- Provide exceptional customer service by responding to inquiries, resolving complaints, and addressing customer concerns promptly and professionally.
- Maintain accurate and up-to-date records of orders, customer interactions, and related documentation in the company's CRM and database systems.
- Build and maintain strong relationships with clients to foster customer loyalty.
- Provide coverage for Account Managers and Sales Management when needed.
- Maintain and update the customer database, ensuring accuracy and completeness of customer information.
- Monitor inventory levels and coordinate with the procurement team to ensure product availability for incoming orders.
- Identify aged and non-stock inventory and prepare targeted offers for the sales team
- Track and analyze sales data, prepare sales reports, and provide regular updates to customers, sales team and management. (Inventory reports, open sales order reports, etc)
- Collaborate with the sales team to generate sales leads .Conduct research on industry trends, competitor activities, and market conditions to identify potential sales opportunities and provide feedback to the sales team and management
- Associate's Degree or Bachelor's degree in business, economics, engineering, or a related field (or equivalent work experience) preferred.
- Previous experience in sales support, customer service, or administrative roles, preferably within the metals or manufacturing industry.
- Knowledge of the metal industry and its products (steel, aluminum, etc.) is highly desirable
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- High level of proficiency in Microsoft Excel
- Proficient in using CRM software and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to work independently and collaboratively in a team environment
- Strong problem-solving and decision-making abilities
- Flexibility to adapt to changing priorities and deadlines
Level
MidL4
Location
Orlando, FL
Occupation
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Industry
Metal Service Centers and Other Metal Merchant Wholesalers
Posted
yesterday
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