Evening Front-of-House Lead — Dog-Friendly

Dogtopia of Arlington Heights is seeking a Shift Lead to manage the front-of-house during evening and weekend shifts and to greet families as they arrive. You will help families choose the right plan for their dog and coordinate with the Canine Coaches to ensure smooth operations. You will also follow up with families after visits to ensure no one falls through the cracks, answer questions about daycare, boarding and spa, and help the team deliver outstanding customer service in a welcoming