Field Service Tech

POSITION SUMMARY: Corporate Technologies is seeking a Field Service Technician to join our team. The ideal candidate will be responsible for managing and maintaining our customers' servers, computers, networks & infrastructure. This includes troubleshooting network issues, implementing security measures and ensuring optimal network performance. The Field Service Technician will also be responsible for assisting our customers with their day-to-day computer and networking needs. Strong communication and problem-solving skills are essential for this role. This position reports to the Field Service Supervisor ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: Provide on-site technical support to contract clients. Respond to escalated technical issues and resolve them in a timely and efficient manner. Troubleshoot hardware, software, and network issues, and provide solutions to clients. Provide high-quality customer service to clients and maintain a positive relationship with them. Document all issues, resolutions, and client interactions in the ticketing system. Communicate effectively with the team to ensure the client's needs are met. Participate in ongoing training and professional development opportunities. Installing, configuring, and maintaining desktop and laptop PCs and peripherals such as printers Participate in on call rotation after hours or critical support events. Installing and configuring application and operating system software and upgrades Removing old equipment and performing data migration to new machines All teammates are expected to demonstrate job flexibility and perform other duties as assigned to deliver on our promise to keep the client's needs our priority. Perform general server support Support of MS Exchange, Office 365, and Active Directory administration OTHER SKILLS and ABILITIES: Excellent interpersonal skills (develop and maintain strong working relationships with fellow team members, customers, and vendors) Strong work ethic Strong organizational skills Must possess excellent verbal and written communication skillsMust possess excellent documentation skillsMust be able to work independently to achieve goals Must be process and detail oriented Must have excellent troubleshooting skills Occasional overtime/weekend work may be required Thrive in a team environment Learn quickly Must have access to reliable transportation Thorough knowledge of PC hardware, software, and network connections Must be able to multitask Qualifications Minimum Education and Experience: Managed Services experience 5+ years' experience in IT related field CompTIA A+, and/or Network +, and/or Security + Preferred Education and Experience: Experience with Python and API's Any vendor certifications Cloud platform experience (Azure preferred) Must have valid driver's license with clean driving history Benefits: 401(k) matching Dental insurance Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location: Coconut Grove, FL (Surrounding Area). This is an onsite position. Salary range is $30.00 per hour - $35.00 per hour Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.

Compensation details: 25-30 Hourly WagePI74f1b7a901a6-1849