eCommerce Manager, Amazon

Company: Confidential (Leading Consumer Packaged Goods Food Manufacturer)

Location: Remote (U.S.)

Compensation: $110,000 to $115,000 base salary

About the Company: Our client is a well-established, nationally recognized consumer packaged goods company. It makes, markets and distributes a portfolio of branded and private label food products. Its brands are household names known for quality, and the company is part of a larger multinational food group with operations in more than 25 countries.

The Opportunity: Our client is looking for a highly motivated eCommerce Manager to oversee and optimize its online strategy across multiple eCommerce accounts. You’ll work closely with external full-service agency partners, so the role calls for deep eCommerce expertise and strong partner management skills. You’ll need to think strategically and still execute at a high level across several accounts at once.

Key Responsibilities: Manage day-to-day operations of eCommerce accounts, including Amazon, Walmart and other active eCommerce channels. Oversee contracted Scope of Work for external agency partners to ensure execution and accountability across PPC advertising, creative content uploads, and budget and performance tracking. Partner with agency teams to track and recommend budget allocations by brand. Collaborate cross-functionally with Operations, Marketing, Sales and Finance to align eCommerce strategy with business objectives. Join calls with key retailer contacts (e.g., Vendor Managers) and help negotiate annual Joint Business Plan (JBP) terms and co-op fees. Partner with internal Brand Marketing and Digital Shelf teams to lead optimization of product listings, including titles, bullet points, images and keywords. Stay current on retailer policies, tools and eCommerce best practices. Resolve chargebacks, shortages, listing errors and profitability issues. Monitor inventory levels, listing health, suppressions and compliance issues, and take corrective action as needed. Work with Operations Planning to ensure forecast accuracy and keep the internal planning system up to date. Produce monthly reports on sales, advertising performance and key KPIs. Provide ongoing guidance on SEO and SEM strategy, keeping it aligned with best practices and long-term goals. Coordinate with internal teams so billing and invoices are processed on time.

Qualifications: Bachelor’s degree in Business, Marketing, eCommerce or a related field.3+ years of eCommerce experience, including at least 1 year focused on Amazon Vendor Central. Strong working knowledge of Amazon Vendor Central, paid advertising and eCommerce optimization strategies. Proficiency in Excel, data analysis and reporting tools. Excellent communication and management skills.