Supervisor - Switchboard - 40 hrs - Days - Wyandotte

Switchboard Supervisor The Switchboard Supervisor oversees the daily operations of a 24/7 healthcare communication center, ensuring efficient and reliable telephone and communication services for patients, visitors, and staff. This role provides functional leadership and supervision to communication operators, including recruiting, onboarding, training, performance evaluation, coaching, and corrective action when necessary. The supervisor is responsible for maintaining service quality, supporting communication system administration, monitoring workflow, and ensuring compliance with organizational policies and customer service standards.