Head of Customer Success
genentechLos Angeles, CA
Head of Customer Success
L7
genentechLos Angeles, CA2 days ago
Occupations
General and Operations ManagersSales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Software PublishersResearch and Development in BiotechnologyTelemarketing Bureaus and Other Contact CentersGenentech is seeking a Head of Customer Engagement (Internal Operations & Services) to lead and optimize the integrated CE service model, governance, and performance across Meetings, CSO support, Activation, Tools & Training, and ABP Services. The role partners with CE Operations, field and enterprise teams to deliver reliable, scalable, and customer-centered support, while recruiting, developing, and retaining top talent to ensure excellence in service delivery.
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Level
ManagerL7
Location
Los Angeles, CA
Occupation
General and Operations Managers
Industry
Software Publishers
Posted
2 days ago
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