Senior Site Reliability Automation Engineer

Reliability of Running Workloads: Keep production and stage workloads healthy across a multi-account, multi-region AWS environment and across third-party hosted and bare-metal environments. Operate and troubleshoot Kubernetes workloads on EKS and on provider-hosted and bare-metal clusters managed centrally with Rancher. Operate AWS-only supporting workloads (automation, observability, internal tooling) running on ECS with Fargate. Support VM-based servers at third-party hosting providers that are reachable over SSH only, as they evolve toward container clusters. Define and track service level indicators and objectives (SLIs/SLOs) and error budgets for key services, working with the teams that own them. Perform capacity planning, performance analysis, and resilience reviews, including failure-mode and disaster recovery considerations for multi-region designs.

Incident Response and On-Call: Participate in an on-call rotation and respond to production incidents, working from detection through mitigation and recovery. Diagnose problems across the stack: application, container, node, network, cloud service, and CI/CD or infrastructure change. Write blameless post-incident reviews and drive the resulting corrective actions to completion. Build and maintain runbooks, and use them to cut time to resolution. Follow and help refine standard steps for security-related incidents, in coordination with the security function.

Observability: Build, maintain, and tune monitoring for the existing static VM estate in Zabbix, including creating monitors, triggers, and alerts and working with Zabbix data and configuration. Help build out a Prometheus and Grafana solution to monitor the new dynamic, container-based architecture, alongside AWS CloudWatch. Build and tune dashboards, alerting, and logging across both the existing and new environments. Design alerts around symptoms and SLOs rather than noise, and continuously reduce alert fatigue. Provide the visibility that dev and QA teams need to understand the health of their own workloads.

Team and Standards: Contribute to standards for monitoring, alerting, logging, tagging, and operational readiness. Write clear documentation so that other technical teams can adopt operational practices on their own. Collaborate with dev and QA leads across studios and platform teams to understand their needs and balance self-service with reliability and compliance. Skills/Requirements 8+ years in SRE, DevOps, platform, or production operations engineering, including current hands-on work (in your present or most recent role) and a minimum of 4 consecutive years of hands-on work with the core tools below. Hands-on production Linux administration and troubleshooting, with strong open-source tooling fluency. Kubernetes operations experience in production (EKS or equivalent), including troubleshooting workloads, nodes, networking, and storage. Solid AWS experience in a multi-account, multi-region environment, including VPC and networking, IAM, and the services that support running workloads. Hands-on Prometheus, Grafana, and AWS CloudWatch experience, including alert design, dashboards, and metric instrumentation. Working experience with Zabbix, including building monitors, triggers, and alerts and interfacing with it for monitoring static VM-based infrastructure. Demonstrated incident response and on-call experience, including post-incident reviews and corrective action follow-through. Practical experience defining and using SLIs, SLOs, and error budgets. Strong scripting and automation skills (Python and/or Bash).Working experience with Terraform and/or OpenTofu, including reading, reviewing, and modifying modules safely. A security-first mindset, demonstrated through concrete examples in access design, patching, and incident handling. Strong written and verbal communication, and the ability to work effectively with a distributed team.

Preferred: Rancher or other multi-cluster Kubernetes management, and Kubernetes on bare metal or non-AWS infrastructure. ECS/Fargate experience. Experience supporting hybrid environments that combine public cloud with third-party hosting or bare metal, including servers managed over SSH only. Experience operating Jenkins and Nexus (or comparable CI/CD and artifact tooling) as production services. Helm and Ansible experience. Performance and load testing experience (for example JMeter).HashiCorp Vault experience. Experience in regulated, compliance-driven environments (PCI, SOC 2, or similar).Experience in online gaming, gambling, or other regulated real-money gaming. Regulated-industry or compliance exposure in other domains counts. Relevant certifications (AWS, Certified Kubernetes Administrator, or similar). They are helpful but not a substitute for hands-on depth.

Note: All offers are contingent upon successful completion of a background check*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. AGS is an equal opportunity employer