Director Of Operations As the Director of Operations, you will be responsible for driving strategic initiatives and overseeing various operational functions, including planning, production, customer service, logistics, and Environmental Health and Safety (EHS). This leadership role involves developing and implementing continuous process improvement initiatives to enhance efficiency, cost-effectiveness, and customer satisfaction. You will lead teams to ensure consistent and scalable operations processes, procedures, and standards in compliance with internal policies and external regulations.
Responsibilities:
Develop and implement strategic plans approved by executive management.
Oversee and drive initiatives for improving areas of operations such as planning, production, customer service, and logistics.
Manage and ensure compliance with Environmental Health and Safety (EHS) regulations.
Lead continuous process improvement initiatives to drive operational excellence.
Develop and maintain consistent and scalable operations processes, procedures, and standards.
Mentor and develop talent within the operations team.
Conduct monthly operations reviews to assess program and production performance against objectives.
Support business development initiatives and assist in managing operational budgets.
Provide guidance and direction to the Program Management Office on production operations-related issues.
Align operations initiatives with the company's mission, vision, and growth objectives.
Qualifications You Must Have
Bachelor's degree in Business Management, Supply Chain, or a related field of study.
13+ years of relevant experience, with at least 6+ years in a leadership role.
Relevant experience can be considered as a substitute for the required educational qualifications. In the absence of a degree, a minimum of 17 years of related experience is required.
Higher level relevant degree may substitute for experience.
Strong knowledge of manufacturing, production, and logistics processes.
Experience in continuous process improvement and EHS compliance.
Experience leading and coordinating large, multi-location operations.
Knowledge of production/manufacturing principles, techniques, and warehousing best practices.
Experience with materials management systems.
Demonstrated ability to understand and interpret complex technical schematics, diagrams, blueprints, manuals and/or publications.
Excellent customer-facing experience.
Proven leadership abilities inclusive of successful change management, mentoring, career development, training, succession planning, holding people accountable, and conducting yearly reviews.
Proven experience and skills in team building, time management, conflict resolution, communication, briefing, presentation, and strategic thinking.
Strong communication skills, including the ability to clearly express concepts in verbal and written forms.
Essential Functions:
Ability to work on a computer for the majority of the work shift.
Hand/finger dexterity for data entry and document handling.
Ability to lift up to 25 lbs occasionally.
Ability to stand or walk for extended periods.
Ability to travel occasionally as required.
Ability to work in an office or hybrid environment.
Ability to read detailed technical documents and computer screens.
Ability to inspect equipment and facilities, potentially in different lighting conditions.
Ability to maintain composure and effectiveness in a fast-paced, high-pressure environment.
Ability to manage multiple projects and deadlines simultaneously.