Claims Adjuster- Associate Doubtless Pet Insurance Partnerships – North America is seeking a Claims Adjuster- Associate who will report to the Supervisor, Claims. The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount.
Job Location: Remote- USA
Main Responsibilities:
Works closely with veterinary hospitals, and policyholders to evaluate and review a pet's medical history to determine a baseline of health.
Investigates and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy.
Updates Explanation of Benefits (EOB), pays and closes claim.
May order medical records from providers.
May communicate with clients and providers during treatment.
Performs other duties and responsibilities as assigned.
Basic Qualifications: 1 year relevant experience working in a veterinary clinic
Education:
Must meet one of the following requirements: Associate's Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); orCertified Veterinary Technician (CVT) Registered Veterinary Technician (RVT) Licenses/Certifications Must have and maintain Adjusters license or must obtain within 90 days of hire Only United States residents will be considered for this role Expected Hours of Work: This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director.
Compensation
Pay Rate:
$22 per hour. This is the rate we reasonably expect to pay at hire. This position is non-exempt and eligible for over time. Base pay is one part of a total rewards package that includes the benefits listed below. Comprehensive full medical, dental and vision Insurance Basic Life Insurance at no cost to the employee Company paid short-term and long-term disability12 weeks of 100% paid Parental LeaveHealth Savings Account (HSA) Flexible Spending Accounts (FSA) Retirement savings plan Personal Paid Time OffPaid holidays and company-wide Wellness Day off Paid time off to volunteer at nonprofit organizations Pet friendly office environment Commuter Benefits Group Pet Insurance On the job training and skills development Employee Assistance Program (EAP)