Senior CX Data & Insights Analyst ( )

Darktrace is seeking a Senior Customer Experience Operations Analyst to own CX metrics dashboards spanning Professional Services, Customer Success, Analyst Services, and Support. You will unite data from Salesforce, Gong, and proprietary apps, transform it, and deliver actionable insights to CX leadership. The role is remote with requirement to be based in the Eastern Time Zone, collaborating with IT and Revenue Operations to ensure clean, reliable data and impactful metrics.