Collections Analyst II

Shift: Monday Friday, 7:00 AM4:00 PM or 8:00 AM5:00 PM (Some flexibility within normal office hours)AR Resolution Specialist Works directly with customers, Sales, Operations, and collections teams to identify and resolve issues preventing invoice payment. This role investigates past-due invoices, corrects billing discrepancies, coordinates issue resolution, and partners with internal collectors to ensure timely payment with outstanding unpaid invoices. Work with multiple departments.

Qualifications: 35 years of experience in AR, Billing, Customer Service, or Order Management Strong problem-solving and analytical skills Self-motivated and able to work independently with minimal supervision Professional communicator with a customer-focused mindset Inquisitive, detail-oriented, and results-driven Ability to collaborate effectively across multiple functions and drive issues to resolution High Volume SystemsERP Experience (Rental Result)CRM (Salesforce)AR Software (Emagia)