Position Overview:
We are seeking an engaging, technically fluent Technical Customer Experience Presenter to support a mobile technology experience showcasing modern manufacturing, automation, robotics, industrial AI, and manufacturing data solutions. This person will serve as the primary storyteller and customer-facing presenter during mobile experience center visits, industry events, and customer engagements across the United States. They need to quickly connect with plant managers, engineers, technical leaders, and account teams while translating complex technology into an approachable, connected story. Instead, the ideal candidate has enough technical aptitude to understand and confidently discuss automation, robotics, AI, manufacturing operations, and data, while knowing when to transition deeper technical questions to subject matter experts. Presentations can range from approximately 20-minute repeatable experiences to multi-hour customer engagements. The content is story-driven rather than a product-by-product presentation, showing customers the "art of the possible" through realistic manufacturing scenarios. S. travel, typically traveling Monday through Thursday, with non-travel time used for preparation, training, content development, and other internal projects. Serve as a customer-facing presenter for a mobile manufacturing technology experience. Present an "art of the possible" vision around the future of manufacturing and industrial technology. Connect concepts across automation, robotics, AI, manufacturing operations, and factory data instead of presenting a disconnected list of products. Tailor the presentation using different content blocks based on the customer and guidance from the account team. Partner with sales/account teams before each engagement to understand the customer and desired conversation. Conduct dry runs with account teams before customer presentations. Build relationships with customers throughout the experience rather than simply delivering scripted presentations. Learn demo equipment well enough to confidently present and support the overall experience. Assist with basic setup, teardown, and validation of screens and demonstration equipment. Participate in ongoing training around presentation content, manufacturing technology, robotics, automation, and basic troubleshooting. Support customer sites, industry events, and larger technology events. Support internal projects, content development, and preparation during non-travel periods. Technical aptitude related to topics such as industrial automation, robotics, manufacturing technology, industrial AI, digital manufacturing (Does NOT need to be an engineer or have hands on experience with this technology) Willingness to travel approximately 70%Typical travel week: Monday: Fly to customer/event, setup, and dry run Customer presentations/experiences Thursday: Travel home Non-travel periods used for training, preparation, and internal projects Previous pre-sales / sales engineering / sales acceleration experience. Trade show, customer experience center, demo center, roadshow, event, or technology showcase experience. Manufacturing or industrial technology exposure. Experience presenting technical solutions to manufacturing customers. Exposure to AI, data analytics, OT/manufacturing data, digital manufacturing, or Industry 4.0 concepts. Experience working alongside account executives and technical SMEs. Experience developing or adapting presentation content based on the customer's situation. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment.