Overview:
In this role you lead a growing Data and Analytics team dedicated to key client accounts, helping deliver high-quality, frequent reporting that satisfies internal and external customers. You’ll partner with clients to capture requirements, drive process consistency, and mentor the team toward operational excellence. You will act as a client-facing SME, aligning with cross-functional partners to improve analytics and measurement. This is a chance to shape client reporting strategy within a dynamic media and health information context. Compensation / Benefits competitive compensation paid vacation and holidays comprehensive health plans 401(k) with company matching tuition reimbursement Three Week “Work from Anywhere” benefit
Responsibilities:
Act as client-facing SME, leading meetings and driving outcomes Oversee reporting and data success for assigned client portfolio across internal units Partner with Haymarket units to define success and drive consistency Collaborate with clients and Analytics to optimize measurements and expand analytics engagements Mentor and grow a junior team into a center of excellence Create KPIs with Analytics to inform business decisions Work with cross-functional teams to improve analytics processes and data integration Align with Data Engineering and BI Developers to troubleshoot data discrepancies
Key requirements:
7-10 years direct experience in a client-facing role within the digital health space Bachelor degree in related field Knowledge of the HCP NPP landscape preferred Excellent customer service skills and demeanor Strong management, mentorship, leadership skills Deep understanding of media performance data Ability to handle technical troubleshooting with perseverance and patience Superb attention to detail and ability to produce accurate and thorough work Ability to multitask, pivot priorities, and tackle urgent work Ability to think critically and solve problems quickly customer service excellence leadership and mentorship strong communication deep understanding of media performance data data integration and analytics processes KPIs and measurement strategy