Associate Patient Care Coordinator
$16.00 to $29.00 per hour
Apply now (opens in a new tab)Associate Patient Care Coordinator
L3
$16.00 to $29.00 per hour
Occupations
Patient RepresentativesMedical Secretaries and Administrative AssistantsMedical AssistantsIndustries
All Other Outpatient Care CentersAll Other Miscellaneous Ambulatory Health Care ServicesOffices of Physicians- Ensures excellent customer service when assisting patients, providers, and other departments over the phone or in person
- Collects and verifies patient demographic and insurance information, making changes as necessary to ensure accuracy within each encounter
- Engages other departments to assist with patient questions or needs
- Facilitates conversations with patients to provide benefit information and collects copays or other patient liabilities due, prior to service
- Remains aware of department service level, abandonment rates and other measurable data and individual contributions to the overall metrics
- Meets/exceeds department defined productivity, and audit goals and upholds all department policies and procedures
- Escalates outstanding needs to department leadership to ensure pre-registration and financial clearance functions occur prior to service date, expediting patient service and assisting with smooth and on time starts
- Verifies insurance coverage and benefits, updating the encounter appropriately
- May perform other duties upon request
- What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- High School Diploma/GED6+ months of experience in an office setting, customer service setting (over the phone or face to face), phone support role, or call center environment
- Beginner level of proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
- Ability to work Monday - Friday, 9 AM - 5:30 PMInfluenza vaccination for the current flu season (typically August-May) or commitment to receive the influenza vaccination when available for the upcoming flu season
- Must be 18 years of age OR older
- 1+ years of registration experience in a hospital or medical setting
- Understanding of medical terminology
- Working knowledge of insurance policies and procedures and patient care settings
Level
JuniorL3
Salary
$16.00 to $29.00 per hour
Location
Brewer, ME
Occupation
Patient Representatives
Industry
All Other Outpatient Care Centers
Posted
2 days ago
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