End User Device Technician
mantechSan Antonio, TX
End User Device Technician
L5
mantechSan Antonio, TX3 days ago
Occupations
Computer User Support SpecialistsTelecommunications Equipment Installers and Repairers, Except Line InstallersInstallation, Maintenance, and Repair Workers, All OtherIndustries
Electronic and Precision Equipment Repair and MaintenanceComputer Facilities Management ServicesComputer Systems Design ServicesMANTECH seeks a motivated, career and customer-oriented End User Device Technician to join our team in San Antonio TX.Responsibilities include but are not limited to: Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work. Supports refresh, modernization, projects, and Service Task Order activities as required. Follows proper processes of equipment classification and sanitization. Conducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment. Works all of the above requirements within Service Level Agreement time windows. Travels to support other locations within the area as needed up to 25% travel required
Minimum Qualifications:
1+ years of hands-on experience in IT hardware support. Possess an IAT level II baseline certification as defined by DoD 8570.01-M such as Security +Experience in or willingness to learn installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices.
Preferred Qualifications:
Experience supporting CAN networking requirements. Experience with a ticketing system, preferably Service Now. Quality cabling skills in installation, splicing, and fabrication.
Clearance Requirements: Must have a current/active TS/SCI w/ Poly
Physical Requirements:
Maintains a regular sedentary position, attends meeting both virtually and in person, constantly positions self to maintain computers in the lab, including under the desks and in the server closet and must be willing to travel as needed to support operational demands.
Apply now
Level
SeniorL5
Location
San Antonio, TX
Occupation
Computer User Support Specialists
Industry
Electronic and Precision Equipment Repair and Maintenance
Posted
3 days ago
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