Member Services Representative

Membership Sales AssociateReports to: ManagerRequirements: Fluent in EnglishProficient reading and writing skillsComputer skillsSpecial Skills: Strong customer service skillsResponsibilities: Membership salesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in accordance with company proceduresFacilitate any messages on club software at member check-inAnswer phones in courteous, helpful, professional mannerCommunicate special events to members and guestsMaintain an atmosphere, which makes members feel welcomeFacilitate all member requests or forward to a managerMaintain professional disposition at all timesSell retail productsSchedule member services: tanning, etcFacilitate payment of member services in accordance with company proceduresKnow club facility, services, and schedulesMaintain a clean and organized work areaAssist in all projects as delegated by club managementFollow all policies and procedures in the Employee HandbookOpening and closing dutiesMeetings: Monthly or weekly department meetings employee training meetingsCompensation: $17.00 per hourCrunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.