Help Desk Manager - Lead IT Support & SLA Excellence
wachterLowell, AR
$75,000 to $95,000 annually
Apply nowHelp Desk Manager - Lead IT Support & SLA Excellence
L5
wachterLowell, AR2 days ago
$75,000 to $95,000 annually
Occupations
Computer User Support SpecialistsComputer and Information Systems ManagersNetwork and Computer Systems AdministratorsIndustries
Computer Systems Design ServicesCustom Computer Programming ServicesComputing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesWachter, Inc. is seeking a Full-time Help Desk Manager in Lowell, Arkansas, to lead their multi-tier technical support operations from 2pm to 11pm. The ideal candidate should have over 5 years of experience in technical support leadership and hands-on experience with Service Now or similar platforms. Your responsibilities will include managing support teams, ensuring SLA compliance, coaching staff, and driving operational excellence in a fast-paced environment. A competitive compensation of $75,000 to $95,000 annually is offered, along with comprehensive benefits.
Apply now
Level
SeniorL5
Salary
$75,000 to $95,000 annually
Location
Lowell, AR
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
2 days ago
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