Scheduler/Service Coordinator

Job Description: Scheduler – Walker, MIDISHER is partnering with a locally owned commercial door company to find an organized and detail-oriented Scheduler/Service Coordinator to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you’ll play a critical role in connecting services to customers. If you enjoy coordinating schedules, resolving conflicts, and managing communications between technicians and customers — this role is for you. What it’s like to work here: This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitches in and supports one another. There’s a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from day one. What you will get to do: Schedule service technicians for customers Track the status of appointments Resolving scheduling conflicts Provide excellent customer service Maintain accurate records of services Allocating staff and equipment to ensure services are delivered efficiently and effectively What will make you successful: High attention to detail and strong organizational skills Strong time management abilities Problem-solving skills and proactive communication General computer skills At least 2–3 years of experience in scheduling Preferred industry experience High school diploma or GED preferred Ability to thrive in a small, close-knit, and friendly team environment We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.