Guest Services Representative (Casual)
events dcWashington, DC
Guest Services Representative (Casual)
L2
events dcWashington, DC10 days ago
Occupations
Ushers, Lobby Attendants, and Ticket TakersAmusement and Recreation AttendantsReceptionists and Information ClerksIndustries
Promoters of Performing Arts, Sports, and Similar Events with FacilitiesAll Other Amusement and Recreation IndustriesPromoters of Performing Arts, Sports, and Similar Events without FacilitiesGuest Service Team Member Reporting to the Director of Guest Services, a Guest Service Team Member will be responsible for working a variety of positions. This includes greeting guests, providing general customer service. Assist patrons with finding their seats, providing information and directions, assisting with problems/issues, working elevator shifts, scanning tickets at entry and controlling ticket access points throughout the Arena.
Responsibilities:
• Service customer(s) in a friendly and professional manner.• Assist customers with general CFA event and venue information.• Accommodate guests with disabilities• Assist guests with directional and informational inquiries• Interact in a professional manner when dealing with other building staff, clients, guests, supervisors and corporate staff.
Qualifications:
• Candidate must be available to work evenings, weekends and holidays.• Strong interpersonal and communication skills are a must.• Must be able to work in a fast-paced environment.• High School diploma or equivalent required.• Must show commitment and willingness to provide excellent customer service.• This is a casual, non-union, hourly position• The employee must maintain a neat, clean and well-groomed appearance• All positions require candidate to pass a pre-employment background check.
Apply now
Level
EntryL2
Location
Washington, DC
Occupation
Ushers, Lobby Attendants, and Ticket Takers
Industry
Promoters of Performing Arts, Sports, and Similar Events with Facilities
Posted
10 days ago
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