Shift Supervisor

beat bombAtlanta, GAtoday

Occupations

First-Line Supervisors of Personal Service Workers First-Line Supervisors of Gambling Services Workers First-Line Supervisors of Food Preparation and Serving Workers

Industries

All Other Amusement and Recreation Industries Amusement Arcades Amusement and Theme Parks

Beat The Bomb Shift SupervisorA Shift Supervisor is charged with creating a one-of-a-kind experience for both Beat The Bomb's customers and fellow team members. Beat The Bomb Shift Supervisors must be natural leaders and adaptable. In addition to being a team lead, they will need to be experts in both Front of House (FOH) and Back of House (BOH) roles, understanding all elements of the Beat The Bomb operation.

Responsibilities:

Set the tone for the rest of the team with a customer focused engagement: lead by example!
Manage all aspects of a guest reservation
Opening and closing of the location and all associated responsibilities
Assist General Manager with scheduling as requested
Respond to online Customers Reviews
Manage special events such corporate events, school outings and kids birthdays
Customer Service: support as needed on all customer questions: In our facility
On the phone
Through email
Via social media
Responsible for facility upkeep and cleanliness
Monitor and report maintenance issues to the General Manager. We love hearing about potential solutions!
Help manage tech and gameplay issues as they arise
Execute all Front of House (FOH) and Back of House (BOH) Game Runner duties, including: Guest check-in and team onboarding
Making sure all customer areas are presentable and clean
Taking customer pictures
Manage game rooms and Bomb Room - blast customers with PAINT and FOAM!Maintain a safe environment and facilitate a safe experience for our customers and fellow team members - everyone appreciates feeling taken care of! Engage and have fun, then engage again and have more fun...with our customers
The Ideal Shift Supervisor: Embodies Beat The Bomb's Values: Bring Positivity
Take Responsibility
Build The FutureCREATE THE FUNPrevious customer-facing experience in a bar, restaurant or entertainment facility
Loves people! You thrive when engaging with others... both friends and strangers alike!
Isn't afraid to get messy...it's a paint blast facility after all!
Has an interest in live experiences / digital gaming
Is ready to jump in and help wherever and whenever necessary! Nothing always goes as planned; you know how to keep the trains running on time
Has a strong aptitude for technology and/or an interest and excitement to learn
Leads by example
Is solution oriented
Can comfortably lead others through a fast paced, exciting working environment
Remains calm when faced with external pressures
Is friendly, outgoing and inclusive
Is a weekend warrior! (must be available to work 2 of 3 weekend days - Friday through Sunday)
Doesn't mind physical activity... our paint buckets can weigh up to 50 lbs

What We Offer: Competitive Pay, Tip Pools and Monthly Bonus Pool

Paid time off: up to 5 days in year 1 and 10 days after 1st year 401k plan$500 Annual Learning Stipend for professional development [Full-Time Only]Referral Bonuses Medical, dental and vision insurance (full-time Only)HSA (full-time only) Transit Benefits Life Insurance Benefit Options (Full-Time Only) Free fountain beverages and discounted meals (free for kitchen staff) An opportunity to advance or expand your career with company growth A chance to be a part of an exciting and fast-growing start up team Friends & family ticket discounts!

Apply now

Level

MidL4

Location

Atlanta, GA

Occupation

First-Line Supervisors of Personal Service Workers

Industry

All Other Amusement and Recreation Industries

Posted

today

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