eCommerce Analyst
eCommerce Analyst
L4
$28/hr
Occupations
Market Research Analysts and Marketing SpecialistsBusiness Intelligence AnalystsOnline MerchantsIndustries
Temporary Help ServicesJewelry RetailersOther Scientific and Technical Consulting Services- Build and maintain reports and dashboards tracking eCommerce performance, order lifecycle, fulfillment, returns, and customer behavior
- Analyze website and order data to identify trends, performance issues, and opportunities to improve the online experience
- Monitor eCommerce platforms and systems, troubleshoot issues, and coordinate resolutions with technical teams
- Support website enhancements, system updates, testing, and quality assurance processes
- Manage project trackers, timelines, requirements, and documentation for digital initiatives
- Partner with business and technical stakeholders to translate reporting insights and feedback into actionable improvements
- Prepare recurring performance reports and communicate key findings and recommendations to the eCommerce team
- Support additional digital commerce projects and operational initiatives as needed
- 1+ years of experience in eCommerce, digital operations, analytics, or a related field
- Bachelor's degree or equivalent professional experience preferred
- Advanced Microsoft Excel skills, including formulas, pivot tables, and data analysis
- Experience with or knowledge of digital analytics and reporting platforms such as GA4 or Looker
- Familiarity with eCommerce, order management, ERP, or CRM platforms preferred
- Experience with project management, ticketing, or issue-tracking tools such as JIRA is a plus
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights
- Excellent organizational, communication, and project coordination abilities
- Detail-oriented, adaptable, and comfortable managing changing priorities in a fast-paced environment
- Luxury, retail, or consumer eCommerce experience preferred
Level
MidL4
Salary
$28/hr
Location
Jersey City, NJ
Occupation
Market Research Analysts and Marketing Specialists
Industry
Temporary Help Services
Posted
17 days ago
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