Collections Specialist

Responsibilities: Provide excellent customer service while meeting collection goals Manage a daily call queue. Takes payments and assists management with requests for due date/deferments. Light skip tracing on accounts Identifies and recommends accounts for repossession. Performs other essential functions as assigned.

Minimum qualifications: Strong negotiation skills with proven ability to effectively handle difficult customers. Ability to work in a fast-paced environment. Able to adapt to change. Problem solving drive for results. Basic computer skills with the ability to type 30 wpm. Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday. Microsoft Excel: 1 year (Preferred)Customer service: 1 year (Preferred)Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)

Benefits: 401(k)Dental insurance Health insurance Life insurance Paid time off Vision insurance Mid Finance Florida is an equal opportunity employer and a drug free work environment.