Business Solutions Architect - PDEGO

Responsibilities: Define and evolve platform architecture standards and guardrails across core business systems Collaborate with SVP, Engineering on API and integration architecture Evaluate and help adopt adjacent workflow tools (Zapier, Make, n8n, Pipedream, Salesforce, Zendesk) Provide architectural guidance to Business Solutions Specialists across units Engage with senior stakeholders to understand cross-unit operations Own the technical roadmap for platform scalability and maintainability Lead complex data migrations across multiple business units Contribute hands-on scripting/development for integrations and workflow extensions Support scoping and discovery for complex, multi-BU initiatives Document standards, patterns, and best practices for the team Define the AI enablement strategy, playbooks, and success metrics for adoption Own governance guardrails for AI-enabled workflows with Legal, InfoSec, and Privacy Define measures of success for platform and AI programs; use data to drive roadmap priorities

Key requirements: 8-12 years in solutions/ platform architecture or related field Experience designing and scaling enterprise-grade no-code/low-code systems Proven ability to scale automation/workflow architecture across multiple units Proficiency in at least one scripting language (JavaScript, Python) Experience integrating no-code platforms with enterprise systems via APIs or middleware Strong business acumen and stakeholder management Systems thinker comfortable with evolving tech stacks Extensive AI experience with tools like Claude Cowork, ChatGPT, Google Gemini Experience leading center of excellence or governance function in enterprise Familiarity with enterprise governance, privacy, security, and compliance expectations stakeholder management systems thinking problem solving JavaScript or Python no-code/low-code platforms API design and integration