Office Manager

Position Overview: As the Office Manager, you will be responsible for keeping everything running smoothly in the center. You are a core team member, utilizing your multitasking, organization, and communication skills daily. It will be critical for you to understand a sense of urgency and prioritize tasks quickly. The office is quite busy; at any given time, you may be checking in parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.

Job Description: Work at the front desk Monday - Friday 7:45am-4:30pm. Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out).Client Intake Procedures (give tours, review admissions forms, schedule assessments).Insurance Correspondence (benefit verification, preauth requests).Purchasing duties (Stock office supplies).Scheduling (Create client/staff daily schedules, track cancellations).Billing (Submitting claims once a week, checking benefits, and getting authorizations).Cleaning Duties (keep lobby and conference room clean and orderly).Plan Monthly Client Field Trips (accept permissions slips, arrange transportation).Staff Onboarding (prepare locker/uniforms, review employee handbook with them).Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events).Event planning for staff (make arrangements for Quarterly staff in-service training and team-building activities).

Qualifications: No criminal background. Excellent oral and written communication skills. Expectations: Provide high-quality customer service to our clients. Maintain client privacy in accordance with HIPAA laws. Maintain the clinic's reputation for an organized, team environment. Behave professionally with all staff members, clients, and caregivers.

Salary: $20-$25/hr (depending on experience).Quarterly bonus based on financial performance. Company-paid certification opportunities.