Remote Renewals Specialist - AI-Driven Customer Success

Jobgether is seeking a results-driven Customer Success professional to own renewals and commercial negotiations for self-service and mid-market customers. The role blends orchestration of pricing, billing, upgrades, and downgrades with strategic retention in a fast-paced, remote-first environment. You will work with AI-powered agents for routine tasks while personally handling negotiations and complex cases, reviewing outputs, and maintaining accurate CRM records across time zones.