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Admissions Services Specialist Acute

L5

acadia healthcareDallas, TX11 days ago

Occupations

Mental Health and Substance Abuse Social WorkersHealthcare Social WorkersAcute Care Nurses

Industries

General Medical and Surgical HospitalsPsychiatric and Substance Abuse HospitalsOutpatient Mental Health and Substance Abuse Centers
Overview: In this remote role, you support Acadia Acute Admissions nationwide, ensuring smooth referral processing, benefits verification, and pre-admission activities. You'll work with cross-site admissions teams to coordinate bed availability, documentation, and authorization, enabling timely access to behavioral health services. You'll engage with patients, families, and health professionals to uphold confidentiality and policy-driven workflows. This role offers meaningful impact by improving access and coordinating care across facilities.
Responsibilities:
  • Manage referral management portals and monitor faxed referrals and webforms
  • Process referrals using admissions criteria and document interactions in Salesforce
  • Complete prior authorizations and pre-admit patients in billing systems
  • Coordinate bed availability and admission transfers across levels of care
  • Verify insurance benefits and share outcomes with internal staff
  • Collaborate with medical/psychiatric personnel to refine referral recommendations
  • Ensure appropriate admission documentation and pre-authorization prior to treatment
  • Maintain compliance with confidentiality and organizational policies
  • Communicate clearly with patients, families, and the health care team
Key requirements:
  • Bachelor's or Master's degree in Behavioral Science, Social Work, Sociology, Nursing, or related field; in some states RN/LVN/LPN may be applicable
  • Knowledge of admission/referral processes and tools
  • Familiarity with behavioral health issues and services
  • Solid understanding of financial principles and insurance reimbursement
  • Knowledge of Salesforce.com (or other CRM), Concur, and MS OfficeStrong communication skills
  • Collaborative team player
  • Attention to detail
Salesforce.com ConcurMS Office
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Apply now (opens in a new tab)

Level

SeniorL5

Location

Dallas, TX

Occupation

Mental Health and Substance Abuse Social Workers

Industry

General Medical and Surgical Hospitals

Posted

11 days ago

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