Customer Success Leader Adoption & Outcomes

GitLab is seeking a Manager, Customer Success to lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with executive sponsors and day-to-day end users to drive adoption, measurable outcomes, and renewals, reporting to the Director of Customer Success. This role coaches CS Managers to support account health and growth, while collaborating across Sales, Product, Engineering,