Dispatcher

Role Description: Our 'Dispatcher role' is better described as Lane Manager, with 100% of your communication being with our private/dedicated fleets dispatchers/operations managers and they will deploy their drivers. This full-time position is based in Anderson, IN with the initial 4-6 wks. being 100% in office and transitioning to hybrid role with two days/wk. in office and three days/wk. remote. All Lane Managers work 1st shift approx. nine hours/day. PFBH Lane Managers own the management of the interface between our carriers trucks and our shippers reoccurring truckload shipments which includes, but is not limited to: accepting tendered loads based on lane specific criterion, forwarding load confirmations to routing guide capacity providers, all system scheduling activities, to include changes, on both ends, monitoring shipment status and proactively communicating any disruptions, delays, or issues to appropriate stakeholders, ownership of problem resolution/recovery, scheduling lumpers, approving/processing accessorial charges and overall responsibility for all activities related to loads moving on lanes you have ownership of.