Administrative Assistant

catholic funeral cemetery servicesLafayette, CA2 days ago

$20.00 - $23.00 per hour

Occupations

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Funeral Attendants Office and Administrative Support Workers, All Other

Industries

Cemeteries and Crematories Funeral Homes and Funeral Services Trusts, Estates, and Agency Accounts

Administrative Assistant The Administrative Assistant is a high visible position, as the first point of contact for the families at Queen of Heaven. You will provide exceptional service to ensure a professional and compassionate customer experience, while continuously interacting with staff and service providers and reporting to the Location Manager. You should be a highly organized, customer-focused professional, who thrives on helping people and assisting others resolve concerns while balancing administrative responsibilities. You will multi-task in a busy work setting - welcoming visitors, answering multiple phone lines, assisting with paperwork, and performing clerical and administrative duties. As our Administrative Assistant you will conduct yourself with a "Family First" approach and demonstrate CFCS' Core Values Share the Journey, Serve with Care, and Make It Happen in your dealings with all families, staff, and service providers.

Benefits: Hourly: $20 - $23: DOE

Schedule: Monday - Friday: 8:30am - 5pm Saturday: Every other weekend: 9am - 4pm

Hours: 8:30am - 5pm/ 40hr work week 5-Day Work Week (40hrs)Full benefits package Retirement benefits Paid time off

Responsibilities: Serve as first point of contact for incoming families Serve as primary recipient for inbound calls Maintain a courteous and professional presence and appearance, and communicate in a compassionate and customer-focused manner Process work and burial permits within compliance, in a timely and concise manner Coordinate with internal departments and external providers Be knowledgeable of the Catholic faith, rituals, and traditions, including the Order of Christian Funerals Prepare documents, spreadsheets, presentations, and correspondence Monitor stock, submit purchase orders, receive deliveries, and keep supply areas organized and cost-conscious Sort/distribute incoming mail packages, prepare outgoing mail, and track deliveries as needed Escalate unresolved or complex issues to leadership to ensure timely follow-up Assist with onboarding tasks, like ordering business cards/name tags Perform other tasks and duties, as assigned

Qualifications: Must have a High School diploma/GEDMust have a Valid Driver's License, good driving record and proof of insurance Must have reliable transportation Proficient with MS Office - Word, Excel, Power Point, Outlook College degree a plus and/or 2-4 years of experience in an office environment Bilingual (Spanish) a plus Excellent interpersonal, customer service and communication skills Detail-oriented with excellent organizational skills Strong time management skills and able to meet tight deadlines Familiar with principles and processes for serving customers Ability to lift or move objects weighing between 50-75 lbs. Ability to multitask and prioritize in a fast-paced environment Ability to work independently and collaboratively

Apply now

Level

MidL4

Salary

$20.00 - $23.00 per hour

Location

Lafayette, CA

Occupation

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Industry

Cemeteries and Crematories

Posted

2 days ago

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