Lead Front Office Manager

Elysée New York, a Crescent Hotels & Resorts managed luxury boutique in Midtown Manhattan, seeks an experienced Front Office Manager to shape the guest journey across Front Desk, Bell Services, PBX, and overnight operations. Reporting to the Director of Operations, this role is a cultural leader and ambassador, delivering five-star service and personal, anticipatory hospitality. You will lead a team, set service standards, recruit and train staff, and ensure seamless arrivals and departures