Account Manager I - Fort Collins, CO

Account Manager Account Managers grow and maintain profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers.

Aggressively pursue customers using networking, social media, customer referrals, etc. Obtain and develop new accounts utilizing Company techniques and methods Maintain and grow expertise of ArcBest service offerings Collaborate with customers, front-line management, and various ArcBest departments Negotiate service requirements and prices; establish service packages Create service solutions for customers' unique business problems, and initiate pricing Assist in collection process and cargo claim prevention, as needed Maintain accurate territory account information in ArcBest database Complete monthly sales audit reports and expense reports, as company guidelines require Complete itinerary and call report as required by Company guidelines and IRS regulations Conduct and receive phone calls and emails to identify opportunities, solve problems, build relationships, secure profitable business, and increase market share Exhibit excellent customer service Maintain a positive, customer-focused attitude in a highly intense environment Interact with all employees and customers in a professional and courteous manner Work in a team setting to accomplish goals Other duties and projects, as assigned

Relevant experience will be considered.